Spotlight UK Privacy Policy

Our Contact Details

Name: Spotlight UK  
Address: 7 Winchester St, Basingstoke RG21 7ED
Phone Number: 01256 242330 

The Type Of Personal Information We Collect

We currently collect and process the following information: 

  • Personal identifiers, contacts and characteristics (for example, name, email, address) 

How We Get The Personal Information And Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons: 

  • Registration of children to our clubs and classes  
  • Making donations and grants  
  • Becoming a member of staff or volunteer 

We also receive personal information indirectly, from the following sources in the following scenarios: 

  • Professionals such as schools, social workers or health visitors when making a referral for mentoring or food bank.  
  • Grant and donation providers/processors including but not limited to JustGiving, Give as you Live to we can give thanks for donations.  

We use the information that you have given us in order to: 

  • Contact parents/carers of children in our care 
  • Process donations and grants 
  • Keep contacts informed of upcoming events 
  • To thank public or companies who have helped the charity  
  • Process payroll   
  • Deliver food to address  

We may share this information with staff/volunteers who need access to it for the above reasons but we will never pass or sell the information given.    

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:  

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting 

(b) We have a contractual obligation. 

(c) We have a legal obligation. 

(d) We have a vital interest. 

(e) We need it to perform a public task. 

(f) We have a legitimate interest. 

How We Store Your Personal Information

Your information is securely stored at Hart House, Priestly Road, Basingstoke.  

We keep financial information for 7 years. We will then dispose of your information by shredding. 

We keep contact information for a year after the person who the information relates to has left/discontinued using our services. We will then dispose of your information by shredding and deleting and online record. 

Your Data Protection Rights

Under data protection law, you have rights including: 

Your right of access – You have the right to ask us for copies of your personal information.  

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.  

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.  

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances. 

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us at if you wish to make a request. 

How To Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address:             

Information Commissioner’s Office 
Wycliffe House 
Water Lane 
SK9 5AF 

Helpline number: 0303 123 1113 
ICO website: 

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